This page is a practical plan for the half hour after you notice the flat: how to judge the damage and how to decide between repair and replacement before the technician arrives.
Minute 0–5: stop safely
Grip the wheel firmly, ease off the accelerator and let the car slow down before braking gently; harsh braking with a flat front tyre can pull the car sideways. Indicate, move right onto a wide shoulder or into a side road, and switch on hazard lights.
In a villa community or car park you can stop where you are; on a highway, reaching the next exit at low speed is usually safer than stopping on a narrow shoulder.
- Warning triangle behind the car
- Passengers out on the side away from traffic, or stay belted in
Minute 5–10: look at the tyre
Note the size on the sidewall, such as 235/65 R17, so the technician can load the right replacement tyre in case a repair is not possible.
Look for a nail or screw head in the tread, a cut, or a bulge on the sidewall. A tyre that has come partly off the rim, or shows a ring of rubber dust inside, has been driven flat.
- Check if you have a spare and where it is (boot floor or under the car)
- Find the wheel-lock adaptor if your car uses locking nuts
Minute 10: send the request
Send your live location and one line about where the car is, such as "P2 basement, near lift B" or "Al Khail Road exit shoulder". We reply with an arrival estimate and, for repairs, the confirmed price.
If you prefer to change to the spare yourself, we can still come afterwards to repair or replace the flat tyre so you are not driving on a space-saver.
- Space-saver spares are usually limited to 80 km/h
- Space-savers typically need around 60 PSI; check yours
Minute 30–60: the technician arrives
On arrival the technician secures the car, removes the wheel, and confirms the repair-or-replace decision with you before doing any work. A repair takes 25–40 minutes; a new tyre fitting from the van takes about 20–30 minutes per wheel including balancing.
Before leaving, the technician checks the other tyres' pressures and condition, since a flat often reveals neglected pressures on the rest.
- New tyre labour from AED 100 per visit; tyre priced separately
- Pay by card, cash, Apple Pay, Tabby or Tamara
Why flats are common in Dubai
Dubai's steady construction means screws and nails reach public roads, especially around new communities and industrial areas. Heat adds a second cause: tyres that run underinflated on 60–70°C summer asphalt can fail suddenly, and rubber valve stems crack faster in the sun.
Kerb strikes in tight basement ramps and speed bumps taken too fast in villa communities cause sidewall pinches that look like a flat but cannot be repaired.
- Monthly cold pressure checks prevent most heat failures
- Replace rubber valves whenever tyres are changed
